The Terms of Service (the “TOS”) is an agreement you must accept in order to use the Service (as defined below). The TOS describes both your rights and your obligations as part of using the Service. It is important that you read the TOS carefully because you will be legally bound by it. Western Digital Technologies, Inc. (“Upthere,” “WD,” “we,” “us”) only provides the Service to you subject to the TOS. By accepting the TOS or by accessing or using the Service, you agree to be bound by the TOS (including the PRIVACY STATEMENT, which is incorporated here by reference).
If you are entering into the TOS on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to the TOS. In that case, the terms “you” or “your” shall also refer to such entity. If you do not have such authority, or if you do not agree with the TOS, you may not use the Service. You acknowledge that the TOS is a binding legal contract between you and WD, even though it is electronic and is not physically signed by you and WD, and it governs your use of the Service.
We may change the TOS as the Service evolves. If we make a material change to the TOS, we will provide you with reasonable notice prior to the changes by sending an email to the email address associated with your account, by posting a notice on this website, or via an in-product notification. You can review the most current version of the TOS at any time by visiting this page. The revised terms and conditions of the TOS will become effective on the date you accept the terms or on the date set forth in our notice. By accepting the revised terms and conditions or by accessing or using the Service after the effective date, you agree to be bound by the revised terms and conditions of the TOS. If any change to the TOS is not acceptable to you, you must terminate your account through GOODBYE@UPTHERE.COM and stop using the Service.
As part of the registration process, you will identify a user name and password for your account. You are responsible for maintaining the confidentiality of your user name, password, and account and for all activities that occur under your login or account. You are also responsible for the accuracy of such information and keeping it up to date.
By accessing or using the Service, you affirm that you are at least 18 years of age (or have reached the age of majority if that is not 18 years of age where you live). You represent that you are fully able and competent to enter into and comply with the terms and conditions in the TOS. The Service is not directed to children under 13, so if you are under 13 years of age, you are not permitted to access or use the Service. If we become aware that you are using the Service even though you are under 13, we will terminate your account.
Description of Service.
The “Service” means:
Western Digital’s data computation and storage services, including the Upthere service (located at HTTPS://UPTHERE.COM), the SanDisk Cloud Service, and any other WD services that link to the TOS; and
all software (including the Software, as defined below), applications (including mobile applications), data, text, images, and other content made available by or on behalf of WD through any of the foregoing.
The Service does not include Your Data (as defined below) or any software application or service that is provided by you or a third party, which you use in connection with the Service (each a “Non-WD Product”).
Any modifications and new features added to the Service are also subject to the TOS. WD reserves the right to modify or discontinue the Service, any portion thereof, or any feature or functionality thereof, as described in Section 9.c below.
All rights, title, and interest in and to the Service and its components (including all intellectual property rights) will remain with and belong exclusively to WD.
Access and Use of the Service.
You may access and use the Service only for lawful, authorized purposes and you shall not misuse or abuse the Service in any manner (as determined by WD in its sole and absolute discretion). See Section 6 for specific provisions and examples outlining prohibited uses of the Service. You shall comply with any codes of conduct, policies, storage limitations, or other notices WD provides you or publishes in connection with the Service from time to time, but if any of those policies materially change the TOS, we will provide you with reasonable notice as provided in Section 1.c above. You shall promptly notify WD at SECURITY@UPTHERE.COM if you learn of a security breach related to the Service.
Any software that may be made available by or on behalf of WD in connection with the Service, including WD’s web, mobile, and desktop applications, (“Software”) contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Subject to the terms and conditions of the TOS, WD only grants you a personal, non-sublicensable, and non-exclusive license to use the Software solely in connection with the Service. Any rights not expressly granted herein are reserved.
The Service may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources or links displayed on such sites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.
Your Data Rights and Related Responsibilities.
"Your Data" means any data and content you upload, post, store, transmit, or otherwise make available via the Service (which may include data you elect to import from Non-WD Products you use). Your Data includes files you upload, comments you make on files, profile information, and anything else you enter or upload into the Service. WD will make commercially reasonable efforts to ensure that all facilities used to store and process Your Data meet a high standard for security.
In order for us to provide the Service to you, we require that you grant us certain rights with respect to Your Data. For example, we need to be able to transmit, store, and copy Your Data in order to display it to you, to index it so you are able to search it, to make backups to prevent data loss, and so on. Your acceptance of the TOS gives us the permission to do so and grants us any such rights necessary to provide the Service to you, only for the purpose of providing the Service (and for no other purpose). This permission includes allowing us to use third-party service providers in the operation and administration of the Service and the rights granted to us are extended to these third parties to the degree necessary in order for the Service to be provided.
If you send us any feedback or suggestions regarding the Service, WD may use any such feedback or suggestions for any purpose without any obligation to you.
You are solely responsible for your conduct, the content of Your Data, and all communications with others while using the Service. We may choose to review Your Data for compliance with our policies and guidelines, but you acknowledge that WD has no obligation to monitor any information on the Service.
WD may remove or disable any of Your Data, or terminate your account, at any time if we believe, in our sole discretion, that you are in violation of the TOS.
We are not responsible for the accuracy, appropriateness, or legality of Your Data or any other data shared with you or that you are otherwise able to access using the Service. The Service provides features that allow you to share Your Data and other materials with others or to make it public. Please consider carefully what you allow to be shared or made public.
Free Accounts and Paid Accounts. Once your account exceeds the amount of free storage provided, you must convert your account to a paid account. Paid accounts are charged, in advance, on each periodic renewal until termination. You are responsible for any taxes, duties, and levies (e.g., sales tax, use tax, VAT, and GST) applicable to the Service. Charges are in United States Dollars and are not subject to refund (even if the Service is terminated by you). Prices are subject to change by us.
If Your Data exceeds the free storage limit and we do not have a credit card or other payment mechanism assigned to your account, we will notify you and you will be required to provide a credit card before continuing to use the Service. If your account exceeds the free storage limit and you do not provide a credit card, your account will be disabled. To re-enable your account, you must convert to a paid account (by providing your credit card) or delete some of Your Data to return within the free storage limit (by contacting SUPPORT@UPTHERE.COM).
We reserve the right to delete Your Data, in whole or in part, at any time Your Data exceeds the free storage limit and you have not converted to a paid account.
Representations and Warranties.
You represent and warrant to WD that:
you have full right and authority to enter into the TOS;
you own all Your Data or have obtained all permissions, releases, rights, or licenses required to engage in your activities (and allow WD to perform its obligations) in connection with the Service without obtaining any further releases or consents;
Your Data and your other activities in connection with the Service, and WD’s exercise of all rights and license granted by you herein, do not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right;
Your Data does not contain any matter that is unlawful; and
none of Your Data that you share or otherwise make available to others through your use of the Service is defamatory, obscene, threatening, abusive, tortious, offensive, or harassing.
You also agree not to:
share, post, transmit, or otherwise make available to others any of Your Data that is threatening, abusive, harassing, tortious, defamatory, obscene, libelous, invasive of another's privacy, hate speech, racially or ethnically offensive, or otherwise objectionable;
use the Service to harm others, including minors, in any way;
impersonate any person or entity, including, but not limited to, a WD employee, or falsely state or otherwise misrepresent your affiliation with a person or entity;
manipulate identifiers in order to disguise the origin of any of Your Data;
share, post, transmit, or otherwise make available to others any of Your Data that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
upload, post, transmit, or otherwise make available any of Your Data in a manner that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
sublicense, resell, rent, lease, transfer, or assign (except as permitted in Section 18) the Service or its use, or offer the Service on a time share basis to any third party;
Access to Your Account and Your Data. You acknowledge, consent, and agree that WD may access, preserve, and disclose your account information and Your Data if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary to:
comply with legal process;
enforce the TOS;
respond to claims that any of Your Data violates the rights of third parties;
respond to your requests for customer service; or
protect the rights, property, or personal safety of WD, its users, or the public.
The TOS will continue in full effect, as amended, unless and until your account or the TOS is terminated as described herein.
You may terminate your account through an email to GOODBYE@UPTHERE.COM. Termination of an account irrevocably deletes your profile and content, including content that you have shared with others or made public. If other users have copied your shared content into their own accounts or out of our Service, those copies will not be deleted. Your Data may remain on our Service for a period of time after we process your termination request and may remain in our backups beyond that time.
We reserve the right to modify or terminate the Service, or any portion thereof, at any time, for any reason, with or without notice. Upon any termination of the Service, we have no obligation to maintain or provide Your Data; however, we intend to take commercially reasonable efforts to give you reasonable advance notice of such termination and to provide you with the capability to download Your Data for a reasonable period of time after any such termination.
If your account is terminated for any reason, we have no obligation to refund any amounts you have paid us.
Please see our PRIVACY STATEMENT for more information about the choices you have regarding Your Data.
Disclaimer of Warranties.
The Service may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, or because of other causes beyond our reasonable control, but WD shall use commercially reasonable efforts to provide advance notice of any material scheduled service disruption. WD will have no liability to you for any unauthorized access or use of any of Your Data, or any corruption, deletion, destruction, or loss of any of Your Data.
THE SERVICE AND ALL RELATED COMPONENTS AND INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND WD EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT WD DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR VIRUS-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE, AND NO INFORMATION OR ADVICE OBTAINED BY YOU FROM WD OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
Limitation of Liability.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL WD BE LIABLE TO YOU OR ANY THIRD PARTY FOR:
ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SALES OR BUSINESS, OR LOST DATA, INCLUDING YOUR DATA;
FOR ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE FEES ACTUALLY PAID BY YOU IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO YOUR CLAIM OR, IF NO FEES APPLY, ONE HUNDRED ($100) U.S. DOLLARS; OR
ANY MATTER BEYOND OUR REASONABLE CONTROL.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. IN THESE JURISDICTIONS, WD’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
THE PROVISIONS OF THIS SECTION 11 ALLOCATE THE RISKS UNDER THE TOS BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THE TOS.
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT. We respect the intellectual property of others, and we ask our users to do the same. We may, in appropriate circumstances and at our discretion, disable or terminate the accounts of users who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide WD's Copyright Agent the following information:
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
a description of the copyrighted work or other intellectual property that you claim has been infringed;
a description of where the material that you claim is infringing is located on the site;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
WD’s agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:
Western Digital Corporation
3355 Michelson Drive, Suite 100
Irvine, California 92612